Products Tutorial

Learn how to get more from your LONGER machines with helpful tutorials and tips.

  • 1 comment
  • By Marcus Bennett

Ray5 Series Firmware Upgrade

During the operation of the LONGER Ray5 Series laser engraver, users may occasionally experience software-related issues, such as system bugs, unstable performance, or feature limitations. These issues may affect the machine's engraving accuracy, operating stability, and overall laser...
Read more

How to Check and Install Drivers

Installing the correct driver is an important step before connecting your Longer laser engraver to your computer. If the required driver is missing or installed incorrectly, software such as LightBurn, LaserGRBL, or LaserBurn may not detect the machine....
Read more

Motor Replacement for Ray5 10W / 5W

The X-axis and Y-axis motors are important components of the Longer Ray5 laser engraver. They control the movement of the laser module and directly affect engraving accuracy. If the motor becomes damaged, unstable, or stops working properly, replacing...
Read more

How to Check and Install Drivers

Before connecting your Longer laser engraver to your computer, make sure the required drivers are installed correctly. If the driver is missing or installed incorrectly, software such as LightBurn, LaserGRBL, or LaserBurn may not recognize your machine. This...
Read more