Step 1: Purchase LongerCare Plan for Your Machine
LongerCare must be purchased within 90 days of your machine order being delivered to take effect.
12 Months
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LongerCare for Ray5 mini
$18.00
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- LongerCare must be purchased within 90 days of the machine order being delivered to take effect.
- After the standard warranty period ends, you can choose an additional 12-month or 24-month warranty.
- Includes 2 warranty service claims, covering machine malfunctions and damage caused by normal use or accidental incidents.
- Enjoy a fast 12-hour response service for software and hardware issues.
- Get one-on-one expert support for greater peace of mind.
- A refund is available within 30 days of your LongerCare order, provided that no warranty services have been used.
- The warranty coverage is consistent with the scope specified in our Warranty Policy. Wearing parts are not covered by the extended warranty.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Step 2: Contact Our Support Team to Activate Your Plan
After completing your purchase, contact our official support team at support@longer.net and provide your machine’s serial number, order number, and proof of purchase. We will register your information and activate your LongerCare plan to ensure your coverage.
Step 3: Enjoy Your Machine and LongerCare Service
Start using your machine with the added peace of mind of LongerCare support and extended warranty coverage.